All our courses are available for registration to the general public. The delivery mode is either online or in-person delivered on campus, depending on each individual course.
BPM Professional Education
Discover world-leading training on Business Process Management
by The University of Melbourne
Business Process Management (BPM) is a discipline that marries business and IT perspectives with the ultimate goal of improving an organisation’s performance, by using a business process lens.
Delivered by highly-qualified and accredited trainers, The University of Melbourne's wide range of courses will have you rapidly improving your organisation's business processes from end to end with your new expertise.
Our training is designed to improve your BPM capabilities and to give you skills to increase productivity in your organisation, be that a private, governmental or non-profit organisation.
Open or on demand, tailored to your needs
We offer on-demand corporate courses as well as regular open courses for individuals. Your instructors from the BPM Professional Education arm of The University of Melbourne have extensive academic and professional experience to bring to the table, no matter what option suits best your needs.
Strategic and Operational
Our strategic courses focus on managerial and organisational aspects of the BPM practice, such as strategic alignment, governance and the role that culture plays for the success of a BPM program within an organisation. They aim to put you in a position to manage and monitor the progress of an overall BPM program. Operational courses get into the nuts and bolts of the approaches and techniques underpinning the BPM lifecycle. For example they teach how to model, analysis and redesign a business process. They aim to put you in a position to run a BPM project from start to end.
BPM Professional Education with The University of Melbourne
The University of Melbourne is a globally-recognised provider of Business Process Management professional training. Our courses are designed to help organisations increase their productivity along performance dimensions such as efficiency, quality, compliance, and risk, by improving business processes from end to end.
The University of Melbourne’s BPM Professional Education arm is run by internationally-seasoned instructors who have first-class academic and professional experience, including one who is a Vice-Chair of the Steering Committee of the IEEE Task Force on Process Mining.
Our teaching material is directly informed by the latest developments in research, including from our own application-oriented research program. Our high-impact research covers different BPM areas, with a strong focus on process mining and business process intelligence.
Similarly, our wide range of courses span the breadth of the BPM discipline, embracing managerial aspects, such as strategic alignment and governance, as well as operational aspects related to the discovery, analysis, redesign, automation and monitoring of business processes.
Why us?
We have provided high-quality training to more than a thousand practitioners across industry and government sectors, both in Australia and overseas.
We do research in BPM and process mining. We have curated and contributed to the book entitled Process Querying Methods. Process Querying is a type of process mining that combines concepts from Big data and process modelling and analysis with business process intelligence and process analytics to organise and extract process-related information for subsequent systematic use.
We benefit from a wide industry network based in Australia and overseas that fosters industry collaborations designed to promote technology transfer with real-life impact.
Upcoming courses
Lean Six Sigma Green Belt
IN PERSON: 17-21 March 2025
Fees
Fees include all materials and comprehensive feedback.
Discounts
- 25% discount available to University of Melbourne staff and students
- 10% discount available to University of Melbourne alumni
Certificates
- Certificate of Participation from the University of Melbourne for all courses.
FAQs
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If I study the Lean Six Sigma Green Belt course with you, am I awarded the Lean Six Sigma Green Belt certification?
Upon completion of the Lean Six Sigma Green Belt course, you will be awarded a Certificate of Participation issued by the University of Melbourne. This does not confer official Lean Six Sigma Green Belt certification.
The only method to earn an IASSC™ certification is to successfully sit for and pass the official IASSC certification™ exam.
Available courses
All our courses are available for organisations on demand.
Courses are typically run online, but can be delivered in-person on a client's premises unless other arrangements are required. Delivery modes for corporate courses can be negotiated, such as full day workshops, or several days over multiple weeks.
Corporate courses are catered towards the employees of a given organisation. Content can be further customised upon request by incorporating client-specific internal methodologies, examples or exercises.
In-house exams are available for all courses upon request (except Lean Six Sigma Green Belt).
Discounts
A 5% discount applies for 15-19 participants and a 10% discount applies for 20 or more participants.
Customised content attracts an additional cost of 10% of the total course cost.
Certificates
- Certificate of Participation from The University of Melbourne for all courses.
- Certificate of Achievement (except for the 'Lean Six Sigma Green Belt' course) when passing a course’s exam, at an additional cost of $600 AUD + GST per person. The exam is on demand.
- The ‘Lean Six Sigma Green Belt’ course is aligned with and prepares for the Green Belt certification of the IASSC (International Association for Six Sigma Certification).
FAQs
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What’s the difference between a Certificate of Participation and a Certificate of Achievement?
The first is granted for completing a course from beginning to end. The Certificate of Achievement is granted upon passing the exam for that particular course.
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If I study the Lean Six Sigma Green Belt course with you, am I awarded the Lean Six Sigma Green Belt certification?
Upon completion of the Lean Six Sigma Green Belt course, you will be awarded a Certificate of Participation issued by the University of Melbourne. This does not confer official Lean Six Sigma Green Belt certification.
The only method to earn an IASSC™ certification is to successfully sit for and pass an official IASSC certification™ exam.
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Will the exam be held during the training period?
The exam will be sat externally to the training at later date to allow the maximum amount of classroom time.
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If my company did not offer the option of an exam, can I still sit the exam myself?
Yes, if you would like to cover the cost of the exam yourself we can arrange for you to sit the exam later at a mutually convenient time.
- Leader of the Process Science and Technology research group
- Vice-Chair of the Steering Committee of the IEEE Task Force on Process Mining
- More than 15 years of experience in BPM and process mining
- More than 120 publications
- Specialises in process modelling and verification, analysis and mining
Mr Patrice Moutou
- Certified Six Sigma Master Black Belt
- More than 20 years of experience in delivering Lean Six Sigma projects and courses in Australia and overseas
- Industries covered: financial services, manufacturing, gaming, hospitality, textile, oil and gas, higher education
- Specialises in process analysis, improvement, Lean Six Sigma and change management
- Senior Lecturer in Industrial Engineering at the University of Melbourne
- More than 12 years of experience as a Manufacturing and Continuous Improvement Manager in the automotive industry
- Industry consultant for 7 years
- Worked in sites from Brazil, Mexico, Uruguay, the UK and USA
- More than 260 journal articles published, 2 books and 15 book chapters
- Research is focused on Lean Management, Industry 4.0 and Supply Chain Management
Did you know that...
Kurt Richard, Director – Data Engagement, Reporting and Surveys at The University of Melbourne, who attended our Lean Six Sigma Green Belt course, led an improvement initiative within the Business Intelligence and Reporting unit. They reviewed the process for the manual file data deployment to Finance InfoHub using the methodology and tools learnt at the course. This resulted in a reduction of 45 minutes of manual processing per day with the team member now dedicated to more value added tasks to meet customers’ expectations. During this project additional improvements have been identified with the team putting together a pipeline of process improvement for future projects.
Patrice provided excellent training backed by his many years of practical experience running Six Sigma projects.
Found the practice exercises very useful to develop a better context and understanding. Having the folders was great, the worked solutions […] were very well planned and executed.
Really enjoyed the content, looking forward to seeing it come to life at my organisation.
Very engaging presentation and very useful and meaningful content - thank you.
Thank you. Extremely well presented, relevant and engaging.
The presenter was helpful and approachable and introduced the material in an interesting and easy to follow manner.
Great use of examples and exercises is very helpful.
Very thorough course. Has great concepts to apply in the workplace.
Need more information, want to find out about a customised course for your business or simply have a question? Get in touch!
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