Cybernetics and Salutogenic Design in Healthcare


Cybernetics and Salutogenic Design in Healthcare

Interaction Design Lab
Level 9, Doug McDonell Building (Building 168)


In many ways, modern healthcare is a dance between people and technology, mediated by process, and (incompletely) choreographed by some combination of clinicians, administrators and policy-makers.  In all of this, one of the most striking challenges we see as we peer into this digital future is making sense of – and optimising – the dynamic between human and technological elements of health.  Never has this been more so the case as in our time where technology is – across our system and across our economies – becoming more visible and ascendant. Designers are involved in healthcare – now more than ever – through the multidisciplinary teams, working on algorithms, apps, medical devices, physical and virtual environments and communication technologies. Hospitals employ user experience approaches, interaction and interface design methods, and design thinking methodologies. What salutogenic design offers is simultaneously a multidimensional view of healthcare experience and orientation of design activity within healthcare back to a set of principles that are psychosocially supportive at the individual and organisational level.


  •  Matiu Bush
    Matiu Bush, RMIT University