Chat with Student IT

Okta/MFA Support

Need help with Okta/MFA?

Call 13MELB (13 6352 - within Australia, +61 3 9035 5511 - outside Australia), select option 1 and enter your Student ID number. Listen for the IT Support prompt to be put through to Student IT for help with Okta & Multi-factor Authentication.

"Current UniMelb Students" chat service has been restored

If you have an active student account, please use the "Current UniMelb Students" chat service. Thank you.

Current UniMelb Students

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General IT enquiries

For students who are unable to login and everybody else
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Okta/MFA Support

"Current UniMelb Students" chat service has been restored

Current UniMelb Students

General IT enquiries