Student IT Contact
Contact Us
Student IT are a team of passionate students that can help you with a range of IT needs. Ask us about using UniMelb applications, managing your digital uni life, or setting up your devices with software.
Visit the team at one of our help desks located around campus during our operating hours below.
Visit a desk (Baillieu) Visit a desk (ERC)
| Baillieu Library (Ground) | ERC Library (Level 1) | |
|---|---|---|
| Monday - Thursday | 9 AM - 6 PM | 9 AM - 8 PM |
| Friday | 9 AM - 5 PM | 9 AM - 5 PM |
| Saturday & Sunday | 11 AM - 5 PM | 11 AM - 5 PM |
Chat in real-time with a Student IT team member for IT assistance during our operating hours below.
| Monday - Thursday | 9 AM - 7:30 PM |
|---|---|
| Friday | 9 AM - 6 PM |
| Saturday & Sunday | 11 AM - 5 PM |
Call 13MELB, select option 1 and enter your Student ID number. Listen for the IT Support prompt to be put through to Student IT.
Outside of Australia?
Call Student IT on +61 3 9035 5511 and follow the prompts for assistance.
Notify us of an issue with university systems or services, or request assistance after-hours.