2021 course dates now available!
A selection of our corporate courses are offered as open courses.
Business Process Mining
The Business Process Mining course is online!
This day course provides a hands-on introduction to the fascinating area of business process mining. Process mining is an innovative approach to extract business process insights from transactional data commonly recorded by IT systems, to analyse and improve organisational productivity along performance dimensions such as efficiency, quality, compliance and risk. This course illustrates the main techniques and tools for process mining, discuss what analytics can be extracted, and how these can be visualised and interpreted to gain better insights on how an organisation actually works.
Price includes all material and comprehensive feedback.
2021 Course Dates
- August 16-27
- November 15-26
Fees includes all material, catering, and comprehensive feedback.
- 25% discount available to University of Melbourne staff and students
- 10% discount available to University of Melbourne alumni
- Certificate of Participation from The University of Melbourne for all courses.
What’s the difference between a Certificate of Participation and a Certificate of Achievement?
The first is granted for completing a course from beginning to end. The Certificate of Achievement is granted upon passing the exam for that particular course. Some of the courses like Fundamentals of Business Process Management have exams that confer benefits upon successful completion.
If I sit the Fundamentals of Business Process Management exam, do I receive both UoM and CBPA certifications?
Yes, if you pass the exam you will be awarded both a Certificate of Achievement from The University of Melbourne and Certified Business Process Associate status from ABPMP.
Do I need to meet any other requirements to receive CBPA certification?
No. If you complete the Fundamentals of Business Process Management exam, there are no other requirements in terms of work experience or professional hours.
ABPMP are the largest BPM professional association in the world. Achieving Certified Business Process Associate status grants you membership to this community and confers multiple benefits such as further professional development, special member discounts and exclusive resources, networking opportunities and more.
Do I need to have completed the Fundamentals of Business Process Management course in a particular delivery to sit the exam?
Anyone who has completed the Fundamentals of Business Process Management course in either open or corporate mode can sit the exam for CBPA status.
If I choose to sit an exam for a course, when do I sit it?
If you elect to sit the exam for the course that you have completed, it will be sat externally to the training at a mutually convenient time. This ensures you still receive the maximum amount of classroom time and are not disadvantaged in comparison to others sitting the course.
If I study the Lean Six Sigma Green Belt course with you, am I awarded the Lean Six Sigma Green Belt certification?
Upon completion of the Lean Six Sigma Green Belt course, you will be awarded a Certificate of Participation issued by the University of Melbourne. This does not confer official Lean Six Sigma Green Belt certification.