Open Courses

Use code 'EARLYBIRD' for 25% off any 2019 course booked in advance.

A selection of our corporate courses are offered as open courses. Open courses are scheduled regularly throughout the year at our Parkville campus in Melbourne and run as full-day workshops (9am-5pm). We provide catering (morning tea, lunch and afternoon tea). For all open courses the minimum size is 10 participants and the maximum size is 15.

  • Lean Six Sigma Green Belt

    More InformationCourse ContentCourse Flyer

    This course provides a comprehensive coverage of the Six Sigma DMAIC approach (Define, Measure, Analyse, Improve and Control) while incorporating principles and techniques from Lean Management. The course content is aligned with the Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts,  developed by the International Association for Six Sigma Certification (IASSC).

    Fees

    $4,000 + GST ($3000 + GST with earlybird)

    Price includes all material, catering, comprehensive feedback and preparation for the certification exam.

    Course Dates

    Bookings open for all course dates.

    • 2 - 6 September 2019

    Book now to receive a 25% Discount!
    Use code "EARLYBIRD"

    Professor Marcello La Rosa on the benefits of our Lean Six Sigma Green Belt course
  • Lean Six Sigma Green Belt for Higher Education

    More Information | Course ContentCourse Flyer

    This course, specifically designed for those working in the higher education sector, provides a comprehensive coverage of the Six Sigma DMAIC approach (Define, Measure, Analyse, Improve and Control) while incorporating principles and techniques from Lean Management. The course content is aligned with the Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts, developed by the International Association for Six Sigma Certification (IASSC).

    This course explores the nuts and bolts of the methodology and as a result, participants will be able to conduct their first Lean Six Sigma project from start to end upon completion. The course is “hands on” and covers a number of techniques originating from Lean and from Six Sigma. For each technique, it explains when to use it, what type of input is expected, and how to interpret the results. It also covers the link between Lean Six Sigma and the broader discipline of BPM, and prepares for the IASSC Green Belt certification exam, which they can take online on-demand, as several of our participants have successfully done after completing the course. What’s more, the last half day is offered by the Service Improvement team of the University, who will provide a guided tour of some of the university divisions, to see how some of the lean six sigma projects are being implemented in practice, using an agile project management technology.

    Kurt Richard from The University of Melbourne who attended our Lean Six Sigma course last year, led an improvement initiative within the Business Intelligence and Reporting unit. They reviewed the process for the manual file data deployment to Finance InfoHub using the methodology and tools learnt at the course. This resulted in a reduction of 45 minutes of manual processing per day with the team member now dedicated to more value added tasks to meet customers’ expectations. During this project additional improvements have been identified with the team now putting together a pipeline of process improvement projects for 2019.

    Fees

    $3,600 + GST ($2700 + GST with earlybird)

    Price includes all material, catering, comprehensive feedback and preparation for the certification exam.

    The last half day of this course is provided by The University of Melbourne's Service Improvement team free of charge.

    Course Dates

    Bookings open for all course dates.

    • 7 - 11 October 2019

    Book now to receive a 25% Discount!
    Use code "EARLYBIRD"

  • Business Process Mining

    More InformationCourse ContentCourse Flyer

    This course provides a hands-on introduction to the fascinating area of business process mining. Process mining is an innovative approach to extract business process insights from transactional data commonly recorded by IT systems, to analyse and improve organisational productivity along performance dimensions such as efficiency, quality, compliance and risk. This course illustrates the main techniques and tools for process mining, discuss what analytics can be extracted, and how these can be visualised and interpreted to gain better insights on how an organisation actually works.

    Fees

    $2,000 + GST ($1500 + GST with earlybird)

    Price includes all material, catering and comprehensive feedback.

    Course Dates

    Bookings open for all course dates.

    • 21-23 August (2.5 days)

    Book now to receive a 25% Discount!
    Use code "EARLYBIRD"

    Professor Marcello La Rosa on the benefits of our Business Process Mining course.
  • Business Process Modelling

    Course Content | Course Flyer

    This course provides an in-depth coverage of process modelling with the Business Process Model and Notation (BPMN), the official industry standard widely endorsed by vendors and professionals worldwide. This is complemented by an overview of the Decision Model and Notation (DMN) and the Case Management Model and Notation (CMMN) standards for decision modelling and case handling.

    Fees

    $2,400 + GST ($1800 + GST with earlybird)

    Price includes all material, catering, comprehensive feedback and preparation for the certification exam.

    Course Dates

    Next course will be run in 2020.

  • Fundamentals of Business Process Management

    Course Flyer

    This course embraces the inter-disciplinary nature of BPM by introducing a wide range of fundamental concepts, methods and tools for managing business processes, stemming from different fields such as information technology, organisational management and industrial engineering. The course walks participants through the various phases of the BPM lifecycle, from process identification through to process discovery, process analysis, process redesign, process implementation and process monitoring, and for each phase, it exposes the main techniques and tools.

    Fees

    $4,050 + GST ($3037 + GST with earlybird)

    Price includes all material, catering, comprehensive feedback and preparation for the certification exam.

    The price also includes Fundamentals of Business Process Management (Springer Second Edition, 2018) at a discounted rate of $50.

    Course Dates

    Next course will be run in 2020.

FEES

Each course attracts a standard fee of AUD 800 + GST per person per day.

Discounts Available:

  • 25% discount applies to UoM employees and students.
    • UoM employee enrolment is via TrainME.
    • Students use promotional code ‘STUDENT’ or mention when booking
  • 15% discount applies to University of Melbourne Alumni. Use promotional voucher ‘ALUMNI’ or mention when booking.

Discounts are not cumulative.

CERTIFICATES

  • Certificate of Participation from The University of Melbourne for all courses.
  • Certificate of Achievement (except for the 'Lean Six Sigma Green Belt' course) when passing a course’s exam, at an additional cost of AUD600 + GST per person. The exam is on demand.
  • The ‘Fundamentals of Business Process Management’ course is recognised by the ABPMP (the International Association of BPM Professionals) and fulfils requirements for their CBPA (Certified Business Process Associate) certification level. The CBPA certificate is available on passing our course exam (AUD600 + GST) and attracts an extra cost of USD40 (administration fee) payable directly to the ABPMP.
  • The ‘Lean Six Sigma Green Belt’ and ‘Lean Six Sigma Green Belt for Higher Education’ courses are aligned with and prepare for the Green Belt certification of the IASSC (International Association for Six Sigma Certification). The exam is available online from the IASSC website, on demand, for an extra cost of USD295 (~AUD415) payable directly to IASSC.

FAQs

  • What’s the difference between a Certificate of Participation and a Certificate of Achievement?

    The first is granted for completing a course from beginning to end. The Certificate of Achievement is granted upon passing the exam for that particular course. Some of the courses like Fundamentals of Business Process Management have exams that confer benefits upon successful completion.

  • If I sit the Fundamentals of Business Process Management exam, do I receive both UoM and CBPA certifications?

    Yes, if you pass the exam you will be awarded both a Certificate of Achievement from The University of Melbourne and Certified Business Process Associate status from ABPMP.

  • Do I need to meet any other requirements to receive CBPA certification?

    No. If you complete the Fundamentals of Business Process Management exam, there are no other requirements in terms of work experience or professional hours.

    ABPMP are the largest BPM professional association in the world. Achieving Certified Business Process Associate status grants you membership to this community and confers multiple benefits such as further professional development, special member discounts and exclusive resources, networking opportunities and more.

  • Do I need to have completed the Fundamentals of Business Process Management course in a particular delivery to sit the exam?

    Anyone who has completed the Fundamentals of Business Process Management course in either open or corporate mode can sit the exam for CBPA status.

  • If I choose to sit an exam for a course, when do I sit it?

    If you elect to sit the exam for the course that you have completed, it will be sat externally to the training at a mutually convenient time. This ensures you still receive the maximum amount of classroom time and are not disadvantaged in comparison to others sitting the course.

  • If I sit the Lean Six Sigma Green Belt exam with you, am I awarded the Lean Six Sigma Green Belt certification?

    We do not administer a Lean Six Sigma exam. The only method to earn an IASSC™ certification is to successfully sit for and pass an official IASSC certification™ exam which you can take online, on-demand.