Open Courses

We're moving online! Business Process Mining dates available - Lean Six Sigma Green Belt coming soon.

A selection of our corporate courses are offered as open courses. Open courses are scheduled regularly throughout the year at our Parkville campus in Melbourne and run as full-day workshops (9am-5pm). We provide catering (morning tea, lunch and afternoon tea).

  • Business Process Mining

    The Business Process Mining course is online!

    Our next course will run in a split model over 10-21 August, delivering the 2.5 days of face-to-face content online over ten days from 16:00-17:30 (AEST) Monday-Friday.

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    This day course provides a hands-on introduction to the fascinating area of business process mining. Process mining is an innovative approach to extract business process insights from transactional data commonly recorded by IT systems, to analyse and improve organisational productivity along performance dimensions such as efficiency, quality, compliance and risk. This course illustrates the main techniques and tools for process mining, discuss what analytics can be extracted, and how these can be visualised and interpreted to gain better insights on how an organisation actually works.

    Fees

    $1,330

    Price includes all material, catering and comprehensive feedback.

    Course Dates

    • 10-21 August 2020
    Professor Marcello La Rosa on the benefits of our Business Process Mining course.
  • Lean Six Sigma Green Belt

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    This course follows the body of knowledge for Green Belt certification by the International Association of Six Sigma Certification (IASSC).

    It provides an in-depth exploration of the Lean Six Sigma method at the Green Belt level by covering the Define, Measure, Analyse, Improve, Control (DMAIC) approach for continuous business process improvement. The course presents the principles of lean management and combines them with various statistical analysis techniques originating from Six Sigma, for each step of the DMAIC cycle.

    This course explores the nuts and bolts of the methodology and as a result, participants will be able to conduct their first Lean Six Sigma project from start to end upon completion. Concepts are put into practice through examples and supervised exercises deriving from a range of industry domains. The course is “hands on” and covers a number of techniques originating from Lean and from Six Sigma. For each technique, it explains when to use it, what type of input is expected, and how to interpret the results. It also covers the link between Lean Six Sigma and the broader discipline of BPM, and prepares for the IASSC Green Belt certification exam.

    Our Green Belt course is generally offered as a face-to-face intensive over five days (35-40 contact hours). Delivery modes for corporate courses can be negotiated, such as 2 days per week over multiple weeks. In addition, participants are provided with a course of additional readings, resources, practice case studies and tests that should be completed before participants attempt the Green Belt Exam. This additional material increases their workload by a minimum estimated 25-30 hours resulting in a total Green Belt program duration of 60-70 hours.

    Fees

    $4,000. Price includes all material, catering, comprehensive feedback and preparation for the certification exam.

    Course Dates

    • 14-18th September 2020
    • 16-20 November 2020
    Professor Marcello La Rosa on the benefits of our Lean Six Sigma Green Belt course
  • Lean Six Sigma Green Belt for Higher Education

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    The course content is aligned with the Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts, developed by the International Association for Six Sigma Certification (IASSC).

    This course, specifically designed for those working in the higher education sector, provides a comprehensive coverage of the Six Sigma DMAIC approach (Define, Measure, Analyse, Improve and Control) while incorporating principles and techniques from Lean Management. The course addresses the needs of higher education professionals involved in continuous improvement projects. These include university staff and other tertiary teaching institutions such as university service managers and directors, business analysts and solution architects.

    This course explores the nuts and bolts of the methodology and as a result, participants will be able to conduct their first Lean Six Sigma project from start to end upon completion. Concepts are put into practice through examples and supervised exercises deriving from a range of industry domains. The course is “hands on” and covers a number of techniques originating from Lean and from Six Sigma. For each technique, it explains when to use it, what type of input is expected, and how to interpret the results. It also covers the link between Lean Six Sigma and the broader discipline of BPM, and prepares for the IASSC Green Belt certification exam.

    Our Green Belt course is offered as a face-to-face intensive over five days (35-40 contact hours).  In addition, participants are provided with a course of additional readings, resources, practice case studies and tests that should be completed before participants attempt the Green Belt Exam. This additional material increases their workload by a minimum estimated 25-30 hours resulting in a total Green Belt program duration of 60-70 hours.

    Kurt Richard from The University of Melbourne who attended our Lean Six Sigma course last year, led an improvement initiative within the Business Intelligence and Reporting unit. They reviewed the process for the manual file data deployment to Finance InfoHub using the methodology and tools learnt at the course. This resulted in a reduction of 45 minutes of manual processing per day with the team member now dedicated to more value added tasks to meet customers’ expectations. During this project additional improvements have been identified with the team now putting together a pipeline of process improvement projects for 2019.

    Fees

    $3,600

    Price includes all material, catering, comprehensive feedback and preparation for the certification exam.

    Course Dates

    • 5-9 October 2020

FEES

Fees includes all material, catering, and comprehensive feedback.

Discounts

  • 25% discount available to University of Melbourne staff and students
  • 10% discount available to University of Melbourne alumni

CERTIFICATES

  • Certificate of Participation from The University of Melbourne for all courses.
  • Certificate of Achievement (except for the 'Lean Six Sigma Green Belt' course) when passing a course’s exam, at an additional cost of AUD600 + GST per person. The exam is on demand.
  • The ‘Fundamentals of Business Process Management’ course is recognised by the ABPMP (the International Association of BPM Professionals) and fulfils requirements for their CBPA (Certified Business Process Associate) certification level. The CBPA certificate is available on passing our course exam (AUD600 + GST) and attracts an extra cost of USD40 (administration fee) payable directly to the ABPMP.
  • The ‘Lean Six Sigma Green Belt’ and ‘Lean Six Sigma Green Belt for Higher Education’ courses are aligned with and prepare for the Green Belt certification of the IASSC (International Association for Six Sigma Certification). The exam is available online from the IASSC website, on demand, for an extra cost of USD295 (~AUD415) payable directly to IASSC.

FAQs

  • What’s the difference between a Certificate of Participation and a Certificate of Achievement?

    The first is granted for completing a course from beginning to end. The Certificate of Achievement is granted upon passing the exam for that particular course. Some of the courses like Fundamentals of Business Process Management have exams that confer benefits upon successful completion.

  • If I sit the Fundamentals of Business Process Management exam, do I receive both UoM and CBPA certifications?

    Yes, if you pass the exam you will be awarded both a Certificate of Achievement from The University of Melbourne and Certified Business Process Associate status from ABPMP.

  • Do I need to meet any other requirements to receive CBPA certification?

    No. If you complete the Fundamentals of Business Process Management exam, there are no other requirements in terms of work experience or professional hours.

    ABPMP are the largest BPM professional association in the world. Achieving Certified Business Process Associate status grants you membership to this community and confers multiple benefits such as further professional development, special member discounts and exclusive resources, networking opportunities and more.

  • Do I need to have completed the Fundamentals of Business Process Management course in a particular delivery to sit the exam?

    Anyone who has completed the Fundamentals of Business Process Management course in either open or corporate mode can sit the exam for CBPA status.

  • If I choose to sit an exam for a course, when do I sit it?

    If you elect to sit the exam for the course that you have completed, it will be sat externally to the training at a mutually convenient time. This ensures you still receive the maximum amount of classroom time and are not disadvantaged in comparison to others sitting the course.

  • If I study the Lean Six Sigma Green Belt course with you, am I awarded the Lean Six Sigma Green Belt certification?

    Upon completion of the Lean Six Sigma Green Belt course, you will be awarded a Certificate of Participation issued by the University of Melbourne. This does not confer official Lean Six Sigma Green Belt certification.

    The only method to earn an IASSC™ certification is to successfully sit for and pass the official IASSC certification™ exam.