- Certified Six Sigma Master Black Belt
- More than 20 years of experience in delivering Lean Six Sigma projects and courses in Australia and overseas
- Industries covered: financial services, manufacturing, gaming, hospitality, textile, oil and gas, higher education
- Specialises in process analysis, improvement, Lean Six Sigma and change management
- Senior Lecturer in Industrial Engineering at the University of Melbourne
- More than 12 years of experience as a Manufacturing and Continuous Improvement Manager in the automotive industry
- Industry consultant for 7 years
- Worked in sites from Brazil, Mexico, Uruguay, the UK and USA
- More than 260 journal articles published, 2 books and 15 book chapters
- Research is focused on Lean Management, Industry 4.0 and Supply Chain Management