Trainers

  • Head of the University of Melbourne’s BPM Team and Lead Academic for the BPM Professional Education offering
  • Author of the first comprehensive textbook on BPM and of the MOOC series on “Fundamentals of BPM”
  • 15 years experience in BPM research and practice
  • More than 100 publications on BPM topics
  • Regular speaker at BPM events around the world
  • Specialises in BPM strategy and governance, process modelling, analysis, improvement, automation and mining
  • Senior Lecturer on BPM
  • More than 8 years experience in BPM research and practice
  • More than 40 publications on BPM topics
  • Specialises in process modelling and verification, analysis and mining
  • Mr Patrice Moutou

  • Certified Six Sigma Master Black Belt
  • More than 15 years experience in delivering Lean Six Sigma projects and courses in Australia and overseas
  • Industries covered: financial services, manufacturing, gaming, hospitality, textile, oil and gas, higher education
  • Specialises in process analysis, improvement, Lean Six Sigma and change management

The presenter was helpful and approachable and introduced the material in an interesting and easy-to-follow manner. - July 2018