Corporate Courses

All our courses are available for organisations on demand.

Corporate courses are catered towards the employees of a given organisation. Content can be customised upon request by incorporating client-specific methodologies, examples or exercises.

Courses are typically run as full-day workshops (9am-5pm) and are delivered on a client's premises unless other arrangements are required. Delivery modes for corporate courses can be negotiated, such as 2 days per week over multiple weeks.

For most courses the minimum size is 10 participants and the maximum size is 15. Individuals (or smaller corporate groups) are welcome to study one of our regularly scheduled open courses.

Strategic Courses

  • Introduction to Business Process Management (1 day)

    This course introduces the core principles and practices of Business Process Management (BPM) and its relationship with other organisational improvement methodologies. It provides an overview of state-of-the-art techniques and tools along the BPM lifecycle and considers how to select and adopt a customised BPM approach for an organisation based on strategic priorities.

    This course can be offered to larger cohorts of up to 50 people.

    Currently there are no open course dates for 2019. Click below to inquire about a corporate course.

  • Enterprise Business Process Management (2 days)

    This course provides the strategic skills to foster innovation within your organisation by delivering BPM programs. Participants will learn the principles underlying BPM and understand the key ingredients to the success of a BPM program, including:

    • strategic alignment
    • governance
    • methods
    • technology
    • the role of people and organisational culture.

    Course work is presented in the context of an overarching BPM maturity model that can be used to concretely assess the progress of the BPM program. Participants will also learn how to secure internal support for BPM and how to dissolve resistance within the organisation.

    This course can be offered to larger cohorts of up to 25 people.

    Currently there are no open course dates for 2019. Click below to inquire about a corporate course.

Operational Courses

  • Fundamentals of Business Process Management (5 days)

    Course Flyer (Example Open Course)

    This course guides participants through the entire BPM lifecycle, from process identification through to process monitoring and mining covering along the way process discovery, process analysis, process redesign and process implementation.

    It teaches the fundamental techniques and tools to ensure participants are best placed to run a BPM project from start to finish.

    The course completes with an exposition of the aspects related to managing an entire BPM program within an organisation, including critical success factors such as strategic alignment, governance, people and culture.

    The course is recognised by the ABPMP (Association of Business Process Management Professionals International) as fulfilling the requirements for their CBPA (Certified Business Process Associate) certification level. Passing the exam will lead to the CBPA certification.

    This course can be offered to larger cohorts of up to 25 people.

    ABPMP Logo

    Currently there are no open course dates for 2019. Click below to inquire about a corporate course.

  • Business Process Modelling (3 days)

    Course Content | Course Flyer (Example Open Course)

    This course focuses on the process discovery phase of the BPM lifecycle.

    It offers in-depth coverage of process modelling with the Business Process Model and Notation (BPMN), complemented by an overview of the Decision Model and Notation (DMN) and the Case Management Model and Notation (CMMN) standards for decision modelling and case handling.

    It also discusses how to derive process models using a range of process discovery methods (observation, interviews, workshops) and how to create high-quality models.

    This course takes a maximum of 15 participants.

    Currently there are no open course dates for 2019. Click below to inquire about a corporate course.

  • Business Process Improvement (3 days)

    This course focuses on the process analysis and redesign phases of the BPM lifecycle.

    It discusses a range of qualitative and quantitative analysis techniques (such as value-added analysis, waste analysis, flow analysis and simulation) that can be used to identify process-related issues and quantify their impact. Using these insights as input, the course illustrates various approaches to process redesign, covering both transactional approaches for incremental change (such as heuristics process redesign) as well as transformational approaches for radical change (such as process reengineering and process model canvas).

    This course takes a maximum of 15 participants.

    Currently there are no open course dates for 2019. Click below to inquire about a corporate course.

  • Lean Six Sigma Green Belt (5 days)

    More InformationCourse Content | Course Flyer (Example Open Course)

    This course follows the body of knowledge for green belt certification by the International Association of Six Sigma Certification (IASSC).

    It provides an in-depth exploration of the Lean Six Sigma method at the Green Belt level by covering the Define, Measure, Analyse, Improve, Control (DMAIC) approach for continuous business process improvement. The course presents the principles of lean management and combines them with various statistical analysis techniques originating from Six Sigma, for each step of the DMAIC cycle.

    Concepts and techniques are put into practice through examples and supervised exercises deriving from a range of industry domains. The course also illustrates the relationship between Lean Six Sigma and BPM.

    This course takes a maximum of 15 participants.

    Professor Marcello La Rosa on the benefits of our Lean Six Sigma Green Belt course
  • Lean Six Sigma Green Belt for Higher Education (5 days)

    More Information | Course ContentCourse Flyer (Example Open Course)

    This variant of our Lean Six Sigma Green Belt course is specifically designed for the higher education sector. The course addresses the needs of higher education professionals involved in continuous improvement projects. These include university staff and other tertiary teaching institutions such as university service managers and directors, business analysts and solution architects.

    This course explores the nuts and bolts of the methodology and as a result, participants will be able to conduct their first Lean Six Sigma project from start to end upon completion. The course is “hands on” and covers a number of techniques originating from Lean and from Six Sigma. For each technique, it explains when to use it, what type of input is expected, and how to interpret the results. It also covers the link between Lean Six Sigma and the broader discipline of BPM, and prepares for the IASSC Green Belt certification exam, which they can take online on-demand, as several of our participants have successfully done after completing the course.

    Kurt Richard from The University of Melbourne who attended our Lean Six Sigma course last year, led an improvement initiative within the Business Intelligence and Reporting unit. They reviewed the process for the manual file data deployment to Finance InfoHub using the methodology and tools learnt at the course. This resulted in a reduction of 45 minutes of manual processing per day with the team member now dedicated to more value added tasks to meet customers’ expectations. During this project additional improvements have been identified with the team now putting together a pipeline of process improvement projects for 2019.

    This course takes a maximum of 15 participants.

  • Business Process Mining (2.5 days)

    More Information | Course Content | Course Flyer (Example Open Course)

    This course provides a hands-on introduction to the emerging area of business process mining.

    Process mining is a novel approach to business process management, which puts forward a paradigm shift from ‘confidence-based’ to ‘evidence-based’ BPM. It consists of techniques and tools to understand the actual behaviour, performance and conformance of business processes achieved by analysing transactional data extracted from common IT systems within organisations. These methods also expose the insights gained to relevant process stakeholders via compelling process analytics.

    This course takes a maximum of 15 participants.

    Professor Marcello La Rosa on the benefits of our Business Process Mining course

FEES

Each course attracts a fee of AUD800 + GST per person per day.

Discounts Available:

A 5% discount applies for 15-19 participants and a 10% discount applies for 20 or more participants.

Customised content attracts an additional cost of 10% of the total course cost.

CERTIFICATES

  • Certificate of Participation from The University of Melbourne for all courses.
  • Certificate of Achievement (except for the 'Lean Six Sigma Green Belt' course) when passing a course’s exam, at an additional cost of AUD600 + GST per person. The exam is on demand.
  • The ‘Fundamentals of Business Process Management’ course is recognised by the ABPMP (the International Association of BPM Professionals) and fulfils requirements for their CBPA (Certified Business Process Associate) certification level. The CBPA certificate is available on passing our course exam (AUD600 + GST) and attracts an extra cost of USD40 (administration fee) payable directly to the ABPMP.
  • The ‘Lean Six Sigma Green Belt’ and ‘Lean Six Sigma Green Belt for Higher Education’ courses are aligned with and prepare for the Green Belt certification of the IASSC (International Association for Six Sigma Certification). The exam is available online from the IASSC website, on demand, for an extra cost of USD295 payable directly to IASSC.

FAQs

  • What’s the difference between a Certificate of Participation and a Certificate of Achievement?

    The first is granted for completing a course from beginning to end. The Certificate of Achievement is granted upon passing the exam for that particular course. Some of the courses like Fundamentals of Business Process Management have exams that confer benefits upon successful completion.

  • If staff sit the Fundamentals of Business Process Management exam, do they receive both UoM and CBPA certifications?

    Yes, all who pass the exam will be awarded both a Certificate of Achievement from The University of Melbourne and Certified Business Process Associate status from ABPMP.

  • Are there any other requirements that need to be met to receive CBPA certification?

    No. If an individual completes the Fundamentals of Business Process Management exam, there are no other requirements in terms of work experience or professional hours. This means all participating staff who complete the exam will be able to access the professional benefits of CBPA status.

    ABPMP are the largest BPM professional association in the world. Achieving Certified Business Process Associate status grants you membership to this community and confers multiple benefits such as further professional development, special member discounts and exclusive resources, networking opportunities and more.

  • Will the exam be held during the training period?

    The exam will be sat externally to the training at later date to allow the maximum amount of classroom time.

  • If we sit the Lean Six Sigma Green Belt exam with you, are we awarded the Lean Six Sigma Green Belt certification?

    We do not administer a Lean Six Sigma exam. The only method to earn an IASSC™ certification is to successfully sit for and pass an official IASSC certification™ exam which you can take online, on-demand.

  • If my company did not offer the option of an exam, can I still sit the exam myself?

    Yes, if you would like to cover the cost of the exam yourself we can arrange for you to sit the exam later at a mutually convenient time.