Telstra Creator Space is open year-round (including the summer break) except on University holidays.
Welcome to Telstra Creator Space
Telstra Creator Space is an accessible fabrication lab located in the University of Melbourne’s innovation precinct, Melbourne Connect. It’s a space where technology and creativity combine to form innovative solutions.
Telstra Creator Space is open to all students and staff at the University of Melbourne.
G203, Level UG, 700 Swanston Street (Building 290), Carlton VIC 3053
Enter via Swanston Street
All general enquiries contact firstname.lastname@example.org.
For 3D printing-specific enquiries, please contact 3Dprintemail@example.com.
10.00am–7.00pm Monday to Friday. Last entry and tools down at 6.30pm Monday to Thursday, and 6pm Friday. We are open year round except when the University is closed.
- Thursday 8 December
- Friday 16 December
- Thursday 22 December to Friday 6 January. Reopening Monday 9 January 2023
3D Printing service will pause during these times.
Design Fabrication Review
Do you have a draft design or drawings but not sure how to bring it to life or do it in a sustainable way? Request time with a Telstra Creator Space team member.
Checkout the hands-on events and workshops this summer open to the University of Melbourne students, staff and academics
Interactive virtual tour
A student-led project has provided you the opportunity to explore the space, equipment and amenities at your leisure
Telstra Creator Space will enable the University of Melbourne's Faculty of Engineering and Information Technology and our partners to prepare outstanding graduates and achieve global impact through teaching and research.
Feedback and suggestions
If you have feedback about the Space, share your thoughts through this survey to let us know what your experience of Telstra Creator Space was like.
Telstra Creator Space features an extensive range of industry-grade equipment and tools. All you need to do to start using them is to register and then complete the required training.
Not sure what equipment you need to use? Explore the information on this website or come in and speak to a Telstra Creator Space team member for guidance.
Telstra Creator Space has a number of specialised areas dedicated to different aspects of making. From idea through to finished product, there is an area in which you can work on each stage of your prototype’s development. All areas require General Maker Training to access, and some require further training.
Ground floor, basement
The General Maker areas are for designing and building your early prototypes. There are whiteboards to plan and sketch designs, cardboard and glue for making mock-ups and hand tools like saws, drills and hammers for building prototypes.
You’ll also find design desks with dual monitors, docking stations, and power available to finesse your CAD designs here.
Required training: General Maker Training
Ground floor, basement
The Electronics areas contain the equipment needed to make, test and analyse the electronic aspects of your projects as well as soldering rework stations.
Required training: Introduction to Electronics and Soldering
The Test Bed is a large, open area for testing prototypes, conducting user testing, and hosting events and exhibitions.
Required training: General Maker Training
The Wood Shop contains traditional wood working machines which can be used to cut, turn, sand and shape wood and plastics. These machines are all connected to a dust extraction system and have a trained staff member to assist in their correct and safe method of use.
Required training: Wood Shop
The Metal Shop contains traditional metal fabrication machines for cutting, bending, drilling, grinding and assembling steel and aluminium structures.
Required training: Metal Shop
Accurately cut and form materials here with automated control and programming to bring your mock-up to life.
Required training: CNC Mill, CNC Lathe, CNC Router
Accurately turn, mill, drill and bore various materials using conventional machining processes.
Required training: Manual lathe, Manual mill
Any University of Melbourne student or staff member can submit jobs online to be 3D printed. Completed jobs can be collected from The Hive in the Telstra Creator Space foyer.How to submit a job
Telstra Creator Space supports student clubs and faculty members to run hands-on events in the Space. Please contact us with your ideas and we’d be happy to help host your event.Email us
Design fabrication review
Do you have a draft design or drawings but not sure how to bring it to life or do it in a sustainable way? Request a review with a Telstra Creator Space team member.Find out more
Telstra Creator Space hosts hackathons, workshops and meetups for faculty and student clubs throughout the year.
Are you a UniMelb student club or a part of the university interested in hosting an event at Telstra Creator Space? Please check out our event guidelines and contact us with your ideas and we’d be happy to help host your event.
We are running face-to-face training sessions throughout SWOT Vac, Exams and the Winter & Summer break. To book a face-to-face session, please ensure you have registered for Telstra Creator Space by following the instructions on the Start making page, enrolled in the training course and completed the required eLearn modules.
Semester 2 subjectsEvent
Telstra and Faculty of Engineering & IT Innovation Challenge 2022Event
Melbourne Connect Innovation WeekEvent
3D Printing Exhibition as a part of Innovation weekEvent
Thursday 12:30pm - 1:10pmTelstra Creator Space tour as a part of Innovation WeekEvent
Tuesday 12:30pm - 1:10pmTelstra Creator Space tour as a part of Innovation WeekEvent
Sunday 10:30am - 4pmOpen Day at The University of MelbourneEvent
Saturday 10:30am - 3pmOpen House Melbourne: Telstra Creator SpaceEvent
MUBES MediThon 2022Event
Make your own toolbox or hand trowelEvent
Make your own timber bottle caddyEvent
Beyond 3D Printing workshopEvent
Thursday 11am - 12:30pmSustainable Engineering WorkshopEvent
Wood Shop trainingEvent
Wood Lathe trainingEvent
Friday 10:30am - 4:30pm'Drawing with Fire' - Boomerang Art-BurningEvent
Semester 1 subjectsEvent
Tuesday 4:30pm - 6pmMUEEC SMD Soldering WorkshopEvent
O-Week tours: Open to UoM students, staff, academics and Melbourne Connect tenantsTour
Thursday 10am - 2pmUMSU SummerFest 2022 Stall: Meet our student guides!Stall
MUEEC WattHack 2021Hackathon
We ask that events held in Telstra Creator Space align with FEIT guidelines, in that they are one or more of the following:
- Not for profit
- Part of the Melbourne Connect Community and or UoM (direct student and or staff)
- STEM/STEAM recruitment related to UoM
- UoM Alumni activity that does not meet points 1. AND 2. above
- Recruitment activities from non-UoM educational providers
- Unaligned external organisations
FEIT reserves the right to reject event proposals at its discretion.
If your event matches the criteria, you’re good to go! Contact firstname.lastname@example.org with your ideas and we’d be happy to help host your event. Need help refining your ideas to bring them into line? Feel free to contact us as well.
Want to step into Telstra Creator Space and learn how to use industry-grade tools and equipment for yourself? Great! We’re thrilled to have you join our community.
Telstra Creator Space has a range of equipment ready for you to use to bring your idea to life. To ensure your safety, we’ll need you to follow 2 steps to get making.
The training is designed to be practical, effective, and short. The process ensures that your maker space education is useful. We want you to learn what you need to get started straight away. Plus, training sessions are a handy way of learning skills that are being used right now in the industry as well as giving you a solid foundation for developing future skills.
Here’s what you need to do before entering Telstra Creator Space.
Using Telstra Creator Space for your subject/course work? Check out this 3 minute video to get you started.
Note: It may take up to 45 minutes for the General Maker Training to appear in TrainMe once you have registered.
While you wait, please familiarise yourself with what to do when coming to Telstra Creator Space.
Enrol in and complete General Maker Training
Access to Telstra Creator Space is granted on completion of General Maker Training.
The training consists of two components. The first involves three eLearn modules in TrainME, a UniMelb Learning Management System. These are best completed on a laptop or desktop.
The second is a face-to-face session with a Telstra Creator Space team member to become familiar with the workspaces, amenities and equipment.
When you have completed General Maker Training, your UoM card will be updated with swipe access to both the ground floor and basement and you will be able to use workspaces, equipment and lockers.
When coming to Telstra Creator Space
We’re committed to providing a safe and welcoming environment for everyone. We want you to be comfortable, so please introduce yourself and ask questions.
In the interest of safety, please adhere to the following:
Bring your UoM Card, for your use only
Your UoM card is essential for you to access Telstra Creator Space and use the equipment.
Allowing someone else to use your card, including swiping someone else in, is a breach of the Conditions of Entry and will result in penalties.
If you are joining us for a tour, please sign in at the Telstra Creator Space Concierge.
Wear closed-toe shoes
Entry will not be granted to anyone who is wearing open-toed footwear, no matter how hot the weather is.
Bring in safety glasses
We will provide you with your very own safety glasses in your General Maker Training face-to-face session. Use the signage and equipment and standard operating procedures to understand when you need to wear them. They must be worn when necessary.
Long hair must be tied back
Unobstructed vision is required at all times and reduces the risk of your hair becoming tangled in the moving parts of equipment. Tie it back before entering Telstra Creator Space.
No food or drink
Have your coffee, lunch and snacks before you come in. Closed water bottles are permitted.
No loose clothing or jewellery
Loose clothing and jewellery are not permitted. They pose a serious safety risk as they may become tangled in the moving parts of equipment. We also do not recommend wearing polyester clothing as it is a highly flammable material.
Clean up after yourself
Users are responsible for returning the tools, materials and chairs they have used to the correct locations and for cleaning their workspace, including COVID cleaning. Also remember to wash your hands after soldering. Our team members are highly skilled and are there to provide guidance and support to users, not to provide a cleaning service to Telstra Creator Space.
Ask before bringing materials, parts or hazards into Telstra Creator Space
Please ask a team member before bringing materials, particularly paints and adhesives, into Telstra Creator Space. In the interests of everyone’s safety, certain hazardous materials are banned from being brought in.
See the list here for which materials are accepted and which are banned by equipment or tool.
Considering glues, paints and flammable substances?
Before purchasing, please consider the safety of all glues, paints and potentially hazardous substances. Check out the University’s health and safety chemical management guidelines.
If in doubt, please ask a team member.
Take 5 before you start
Report incidents and equipment issues
Inform a team member of any near miss or injury occurring in Telstra Creator Space. Report any issues or breakages of tools and equipment.
We can’t maintain the safest possible environment for everyone without your help.
Telstra Creator Space is a collaborative environment, one where you're encouraged to work with others to innovate. A key part of this is communication. Introduce yourself to other users and the Telstra Creator Space team members.
Our team members have a wealth of knowledge they are willing to share to support you in your making so please reach out if you're unsure of anything.
- If you’d like to bring in your own materials, such as paints and adhesives, as, in the interests of everyone’s safety, certain hazardous materials are banned.
- If you don’t know the right tool or material to use, or what’s best to shape your material. For example, treated pine cannot be cut using the laser cutter as it is hazardous.
- If in doubt about anything at all.
- About any near miss or injury occurring in Telstra Creator Space.
- If there are any issues or breakages of tools and equipment.
- What you think.
We can’t maintain the safest possible environment for everyone without your help.
We have over 14 different equipment courses available in TrainME for you to enrol in to learn something new or extend your skill set.
All courses include eLearn module/s with one or more face-to-face sessions with a Telstra Creator Space team member for you to familiarise yourself with the procedures and gain confidence. Please note that you need to complete the applicable prerequisite training to be able to view and enrol in the equipment courses in TrainME and for the best user experience. Complete the eLearn module/s on a laptop or desktop.
Once you have completed an equipment training course, your UoM card will be updated within 2 hours with swipe/card insert access to activate that equipment.
Regular usage of the equipment is required to maintain your access.
Explore the equipment on each floor and see what equipment you can train in.
Using the space
We know that when projects are due, time is of the essence and access to the equipment and space is critical, as such, we strongly encourage you to plan ahead.
We are currently operating both floors on a just in time/first in best dressed basis. We encourage you to use the space for making activities only.
Bookings are required for
- Groups over 6 people across the space
- Test Bed
Please contact email@example.com with your request.
3D printing is available to everyone with a University of Melbourne Student or Staff email address and a design saved in .stl format. Please note that we process jobs as they are requested and we may not be able to meet your deadline.
We endeavour to complete all requests in 5 business days from submission if all requirements have been met.
Telstra Creator Space uses MakerBot Innovation Centre to manage all the submissions and operation of the printers. If you are a first time user, you will need to create an account using your University of Melbourne Student or Staff email address.
How to submit a 3D Print
Setting up MakerBot Print
- In MakerBot Print or MakerBot CloudPrint, import your .stl file or drag it into the screen.
- Import our Print Settings.
- Select MakerBot Replicator+ as the printer.
Arranging the model
- Orient your geometry on the build area to minimise overhangs.
- All cylindrical models should be oriented vertically.
- Arrange ‘holes’ (such as hollow cylinders) parallel to the Z-axis.
The orientation of your model will have an impact on the surface finish of the print, the success of the build and, most importantly, the speed of completion. Make sure you orient your model in the best possible way to achieve your desired result. See our FAQ for more information.
- Export as .makerbot with the appropriate naming conventions, using our Print settings.
Purpose Project Name Format Example Subject related Project Name_Subject no._Workshop No.(if applicable)_Group no._Part Name MCEN30014_W02_G14 _Gear1 Capstone Project Project Name_Subject no._Capstone No._Part name MCEN90022 CP-CPU-000 Wheel Research/PhD/Staff Other_Part Name_Faculty Clip_Surname_FEIT
Creating a request
- Navigate to MakerBot Innovation Centre. You may need to create an account.
- Log in.
- Create a new request following the naming conventions in the table above.
- Submit your files (both the .stl and .makerbot of your design) and the completed Download: 3D Submission Checklist (Word file). Please note that the Checklist should be submitted as a PDF, per the instructions within.
- Check you have submitted 3 files:
- your .stl file
- your .makerbot file
- your completed 3D Submission Checklist (PDF).
Instructions and notes
- Share any information with the 3D Print team that might be helpful to achieve a successful output, such as:
- Which area or feature is most important?
- How will the part be used? Is function or aesthetic more important?
- Due date for completion
- Is it a solid or a hollow part?
- Layer height
- Are no supports required? Have you checked that it can be built without them?
- For any non-subject/capstone projects, please state the project and supervisor here.
- We only print in white PLA. If another colour is required, please explicitly request this in the notes.
The Telstra Creator Space team will review your design for printability and may request amendments to ensure a seamless print.
If you have questions regarding the technical aspects of printing your design, please email firstname.lastname@example.org, or even better, visit the team members on the ground floor in Telstra Creator Space.
(Please note, before visiting the ground floor, you will need to complete your General Maker Training.)
You will receive the following emails to keep you updated on the status of your print request.
Emails in chronological order:
- Request submitted - Makerbot request has been received and is in the queue for review by a team member.
- Request approved - Makerbot request has been reviewed by a team member and has met the requirements for the submission to commence printing. If, for any reason, we need to reject your request, we will send you an email detailing what needs to be fixed.
- Ready for collection - Customised email from email@example.com that indicates the print is ready for collection from The Hive at Telstra Creator Space.
Ready to collect
Once you have received your ready for collection email, you can pick up your 3D printed design from The Hive in Telstra Creator Space foyer during opening hours.
Remember to bring your Hive number to ensure you can find your print. Be aware that due to the high number of print requests, your print may be placed in the same Hive number as an earlier request. Please be mindful of other users and only collect your work.
If you do not collect your item within 1 week (7 days) of its completion it will be recycled.
You do not need to have completed General Maker Training to collect your print.
Recycle your 3D Print
Finished with your 3D Print? Pop it in the pink drum in the Hive for recycling.
Interested in learning more?
Frequently Asked Questions
What is the print bed size for the MakerBot Replicator+?
295mm (L) x 195mm (W) x 165mm (H)
What is the print bed size for the MakerBot Replicator Z18?
300mm (L) x 305mm (W) x 457mm (H)
How long does 3D printing take?
3D prints can take as little as a few minutes to as long as a number of hours. The amount of time it takes depends on the size of the object, whether it is a solid or hollow object, its orientation, how many parts are on the build plate, what kind of printer you choose and the slicer settings you have applied. It's important to familiarize yourself with all aspects of the printing process to optimize your workflow.
Do I need supports?
If your model has overhangs (which are geometric shapes in a 3D model that extend outwards beyond the previous layer), then they will need support. A good overhang is one where you can actually 3D print at an angle above the 45° mark, which is diagonal angle. To put this into perspective, you can picture the letter ‘T’ trying to be 3D printed. It would be fine up the vertical stem of the ‘T’ because it is nicely supported, but when you get to the horizontal arm, the 90° angle is far too sharp to have any support underneath.
Remember that supports are part of your model. They will therefore increase the build time significantly depending on how many are used and the density of the supports. Try to design your part so that as little support as possible is required.